Salary, Full Time
October 9, 2023
Sysco connects the world to share food and care for one another. Sysco leads from the heart of food and service to deliver the freshest of foods and ideas to restaurants, healthcare and educational facilities, lodging establishments and other customers who prepare meals away from home. Our customers can count on us to deliver on-point products and solutions since only Sysco is the global leader, sitting at the heart of innovation supply, delivery, culinary and more.
With over 57,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 326 distribution facilities worldwide and serves more than 625,000 customer locations. For fiscal 2022 that ended July 2, 2022, the company generated sales of more than $68 billion USD.
Sysco, one of Canada’s Best Employers 2023, as listed by Forbes, is dedicated to our global corporate social responsibility goals and to creating a diverse and inclusive workplace. We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations.
Sysco is more than just a place to work. Our passion for food and our customers has made us the industry leader. To remain on top, we will continue to think bigger, work harder and never give up. Are you ready to drive success?
For more information, visit www.sysco.ca or follow us @SyscoCanada at facebook.com/SyscoCanada; twitter.com/SyscoCanada or instagram.com/SyscoCanada
For a full list of opportunities, visit www.sysco.ca/careers
This is an Operations position responsible for managing the activities colleagued with Delivery. Responsibilities include but are not limited to, expense and revenue management, compliance with government regulations, management and direction to delivery staff and safety and security of the delivery department.
Manages the daily work and safety of Delivery supervisors, routing personnel and other colleagues.
Ensures that team is effectively managing day to day delivery activities, including but not limited to: Delivery Colleague adherence to all company policies, adherence to planned routes, and providing safe and efficient customer service.
Ensures Delivery Colleague compliance with local, provincial and federal regulatory agencies (i.e. MOT, OHS, etc.) and ensures that electronic logs are kept current and accurate.
- Manages labor hours, travel, fuel and consumable supplies within budget, maximizing time and cost efficiencies. Prepares work schedules including extra work days and shifts as needed.
Manages the proper selection, purchase and utilization of Company assets in support of the Delivery department. Coordinates required repairs with proper departments as necessary.
Monitors effectiveness of daily routing activities to ensure all established key performance indicators (KPI) and Sales/customer satisfaction goals are met.
Suggests efficiency ideas, cost reduction measures and assists with the implementation of delivery changes.
Monitors the utilization of delivery services by reviewing the coordination of backhaul functions and other routing/scheduling activities in an effort to increase the profitability of all delivery services.
Communicates with Sales to collaboratively resolve any customer or delivery opportunities or issues. Visits customer locations and meets with customers to address issues and assess delivery difficulty.
Ensures the use and updating of productivity and routing software systems.
Maintains colleague relations through regular department or pre-shift meetings; maintains on-going interaction; keeps open communication channels with colleagues by answering questions and explaining policies and procedures; monitors colleague morale; and submits and respond to ideas to improve colleague engagement and enablement.
Interprets trains and consistently enforces Company policies and procedures.
- Coordinates efforts with Safety department to aid in training, conducting colleague observations, up-dating preferred work methods, conducting accident investigations to determine root causes, and routine safety inspections. Makes recommendations for disciplinary action and/or behavior modification where required.
Performs the duties of colleagues supervised and other related duties as needed (as qualified).
Accountable for the accuracy of timecards, approvals and scheduling of direct reports
If applicable, understand and interpret the CBA, participate in grievance, mediation, arbitration procedures at unionized facilities
Complies with Sysco’s Food Safety Policy and procedures to ensure food safety, quality and legality requirements are met.
Understands that their role is critical in creating a safe organization with minimal environmental impact and the value that brings to the organization.
Is willing to drive Environmental, Health and Safety performance by acting as an example and holding their team accountable to complying with EHS programs, policies, and requirements.
Enable, champion and embrace an inclusive culture
Perform other duties as assigned.
- 1 to 3 years Supervisor level experience or equivalent leadership responsibilities.
High school diploma or general education degree (GED); or equivalent combination of education and related experience.
- Two- or Four-year college degree in Business Management, Supply Chain Management or similar major preferred.
- Valid Class 1/AZ Commercial Driver License Meeting Company standards preferred.
- HazMat and Doubles Certification preferred.
Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
- Ability to write reports, business correspondence, and procedure manuals.
- Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
- Ability to add, subtracts, multiply, and divides in all units of measure, using whole numbers, common fractions, and decimals.
- Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Demonstrate knowledge of Spreadsheet software and Word Processing software, and ability to learn Sysco technology software and programs. Must have excellent computer skills.
Working knowledge of Federal Motor Carrier Safety Regulations.
Internal candidates apply via the Career Centre on your HR Portal / ADP Workforce Now.
External candidates submit cover letter & resume via www.sysco.ca/careers
Connecting the world to share food and care for one another
Delivering success for our customers through industry-leading people, products and solutions
Together we define our future of foodservice and supply chain
Sysco is committed to Employment Equity. Accommodations during the recruitment process are available upon request for candidates with disabilities.
Here’s a sample of the many benefits Sysco colleagues enjoy:
Comprehensive Flexible Benefits including Health and Dental, Health Care Spending and Wellness Accounts • Short-Term and Long-Term Disability • Life Insurance • Voluntary Optional Insurance • Parental Leave Plan • Company Pension Plan • Group RRSP & TFSA • Employee and Family Assistance • Stock Purchase Plan • Maple Virtual Care • Unlimited on-line learning • Sysco product discounts • Preferred vendor discounts • Associate Resource Groups
(*benefits may vary based on location or bargaining unit)