Job Title: Branch Aftermarket Manager
Location: Oyen, AB
Reporting to: Regional Aftermarket Sales Manager
The Canadian agriculture industry is growing, and you could be part of the momentum with Rocky Mountain Equipment (RME). The largest independent dealer of Case IH and Case Construction equipment in Canada, RME consists of 45 construction and agricultural equipment branches across Alberta, Saskatchewan and Manitoba. Our commitment of doing Right by You empowers us to provide a consistent, reliable and safe experience to all our customers and build long-lasting relationships with the greater community. Rocky Mountain Equipment is looking for a driven individual to join our team as a Branch Aftermarket Manager. The key focus of this position will be to manage the Parts and Service departments at our Oyen Dealership. The successful candidate should be motivated to attend to the detailed aspects of this position while focusing on customer service and profitability.
Job Duties:
- Analyze data to monitor performance and plan improvements including monthly review
- Manage the supply chain process Co-ordinate the processes to ensure customer satisfaction
- Responsible for maintaining the self-selection display and ensuring seasonal parts and merchandise are properly displayed and promoted. Monitor external factors to strategically prepare for and respond to customer needs
- Develop business by gaining new contracts, analyzing problems, and producing new solutions
- Produce regular and timely reports and statistics to drive business performance
- Ensure set productivity targets are met by motivating, organizing, and encouraging teamwork
- Provide input for corporate reports and forecasts for branch reporting as necessary.
- Identify operational efficiencies and implement plans to capitalize on new strategies or innovative ideas
- Oversee all planning, administration, and general management issues, including the day-to-day supervision of staff, and overseeing work organized by team leaders and direct reports
- Ensure goods are received, stored, and tracked in a safe and timely manner
- Monitor the quality, cost and efficiency of parts and services we sell
- Maintain high level of integrity as signing authority for items such as internal work orders
- Ensure bottom line profitability for Parts and service departments
- Ability to be decisive with departmental personnel turnover which includes anticipatory needs
- Train staff and monitor their performance and progress
- Communicate with other departments, staff groups and customers
Requirements:
- Solid knowledge of technical aspects of agriculture, industrial equipment, and materials handling
- Strong computer and typing skills including Excel, Word, PowerPoint, Outlook, Internet
- Demonstrates a sound understanding of basic mathematical processes
- Quick in mentally determining mathematical solutions to problems
- Demonstrates little difficulty in assimilating new information of a numerical nature and can process this data to reach conclusions or understand inferences
- Strong understanding of:Parts pricing, marketing activities, selling tools
Labour sales and bill out rates from service departmentService revenue recoveryInventory managementTime managementLoss sales analysisDepartment expensesWe offer a comprehensive benefits package with flexible plans to suit your needs, along with a Group Retirement Plan. We are committed to empowering and investing in our employees to build and maintain relationships with the communities and businesses we serve, which is why we offer competitive salaries across all positions and family health days—six paid personal days for all employees each year.We thank all applicants for their interest, however only candidates selected for an interview will be notified. We regret that we cannot accept phone calls regarding the status of an application.
Job Types: Full-time, Permanent
Salary: $85,000.00-$110,000.00 per year
Benefits:
- Casual dress
- Commuter benefits
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Store discount
- Vision care
Flexible Language Requirement:
Schedule:
- 8 hour shift
- Monday to Friday
- Overtime
- Weekend availability
Supplemental pay types:
Ability to commute/relocate:
- Oyen, AB: reliably commute or be willing to relocate with an employer-provided relocation package (preferred)
Licence/Certification:
Work Location: In person
